If you’re short on time, head straight to the summary for my Top 5 Considerations for L&D in 2020 which distils the insights from these industry experts calling out UX, creating a culture for learning, a focus on human-centred skills, personalisation and upskilling & outsourcing as key themes and poses some essential considerations for your L&D strategy in 2020.

Have you ever worked somewhere that didn’t invest in their staff and their development? Rubbish isn’t it? Where you and your colleagues felt overstretched, undervalued and your skills weren’t being developed. Where your potential remained untapped and you knew that you could do so much more, not simply for yourself, but to the benefit of the organisation you worked in. It didn’t exactly inspire and motivate, did it?